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Frequently Asked Questions

Can we bring our four legged friend?

The Inn at Rio Rancho is a pet friendly hotel. We charge a $25 pet fee per day, per pet.

I notice that your outdoor pool area is seasonal. When does it open and close?

Typically our outdoor pool is open from April through the middle of October.

Can I host my event in your courtyard instead of the ballroom?

We love our courtyard, but with the sometimes unpredictable nature of the New Mexico weather, we do not host events in our courtyard.

I’m running late and might not make it there until late, can you still hold my room for me?

Of course we can. As long as we have a valid credit card on file, we can hold your room. Just give us a call to let us know that you are running a bit behind schedule.